FAQ

Contact Info:
Boston Office (Administration)
185 Dartmouth Street
6th floor
Boston MA 02116
phone:617-236-1652
fax:617-236-4505
e-mail:info@baa.org
Hopkinton Office (Registration)
One Ash Street
Hopkinton MA 01748
phone:508-435-6905
fax:508-435-6590
e-mail:registration@baa.org

Frequently Asked Questions

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We are aware that some entrants may not receive their Boston Marathon Participant Guide, Runner Passport, or Number Pick-up Card in the mail before departing for Boston. If you do not receive your participant mailing in time for the Boston Marathon, please bring a government issued photo ID to the Solutions Center in the bib number pick-up area of the John Hancock Sports & Fitness Expo. Once there, volunteers and members of our runner services team will issue you a replacement Number Pick-up Card. Volunteers will also direct you to where you can pick up your bib number.

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Unfortunately, Boston Marathon bib numbers and entry fees cannot be refunded. Regrettably, we do not allow deferment of race entry to another year. Runner bib numbers cannot be transferred to another participant, and you may not give your number to someone else. The Boston Marathon is a top-level sporting competition, and the B.A.A. seeks to uphold the integrity of both its entrants list and field and the results and awards reports and rankings.

Refunds or deferments of bib numbers for the Boston Marathon will not be granted for any reason, including injury, pregnancy, military exercise or deployment, and family emergencies. We regret that we cannot make exceptions.

For active duty military deployments to war zones, deferment of qualifying times will be honored for a later race. However, there will be no refund or deferment of bib numbers or entry fee. The B.A.A. appreciates the understanding from all who ask this question of the race organization, and we appreciate the cooperation in upholding the policies that are in place.

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No, please do NOT run if you have not been officially entered in the race. Race amenities along the course and at the finish, such as fluids, medical care, and traffic safety, are provided based on the number of expected official entrants. Any addition to this by way of unofficial participants, adversely affects our ability to ensure a safe race for everyone.
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We encourage all participants using the B.A.A. shuttles on the Boston common to load the shuttles that correspond with their wave assignments. However, you may load an earlier shuttle if there is room.

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We are not able to provide transportation to the start from Boston for family or friends.
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Stop for assistance and direction at one of the 26 Red Cross aid stations along the course. Sweep buses pick up runners at every Red Cross station with drop-off at the finish area medical tent. Aid stations along the course close at staggered times during the day. Finish area facilities officially close six hours after the last runner crosses the start line in Hopkinton. (About 6:00 p.m.)

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