FAQ

Contact Info:
Boston Office (Administration)
185 Dartmouth Street
6th floor
Boston MA 02116
phone:617-236-1652
fax:617-236-4505
e-mail:info@baa.org
Hopkinton Office (Registration)
One Ash Street
Hopkinton MA 01748
phone:508-435-6905
fax:508-435-6590
e-mail:registration@baa.org

Frequently Asked Questions

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We are aware that some entrants may not receive their Boston Marathon Participant Guide, Runner Passport, or Number Pick-up Card in the mail before departing for Boston. If you do not receive your participant mailing in time for the Boston Marathon, please bring a government issued photo ID to the Solutions Center in the bib number pick-up area of the John Hancock Sports & Fitness Expo. Once there, volunteers and members of our runner services team will issue you a replacement Number Pick-up Card. Volunteers will also direct you to where you can pick up your bib number.

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Official Entrants receive:

  • Admission to the John Hancock Sports & Fitness Expo
  • Long sleeved t-shirt
  • Bib number
  • An official result from an electronically recorded official timing system
  • Runner Gear Check bag
  • Boston Marathon Official Program
  • Complimentary ticket for the Pre-Race Pasta Dinner
  • Complimentary transportation to the start
  • Access to the Athletes’ Village in Hopkinton, providing entertainment, light refreshments, Poland Spring water, Gatorade Endurance Formula, ClifBar products, bagels, tenting, and portable toilets.
  • Water and Gatorade Endurance Formula along the course
  • First aid / medical facilities along the course and at the finish area
  • Athlete tracking
  • A finisher’s medal upon finishing the marathon (to be considered an official finisher, you must cross the finish line on Boylston Street prior to finish mats being removed) 
  • Baggage and dressing area (no showers)
  • Massage
  • Family meeting area
  • Admission to the Awards Ceremony
  • Complimentary ticket for the Post-Race Party
  • Results postcard providing all 5km split information, official and net times
  • Finisher’s certificate (mailed during the summer)
  • Results book (mailed over the summer)
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Bring a government issued photo I.D. to the card replacement desk in the Number Pick-up area, and we will issue a new card. A Number Pick-up Card must be presented in order to receive your number.

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Entrants in the Boston Marathon who have submitted a time that meets the qualifying standard for their age and gender will be seeded accordingly. Entrants without a qualifying time will be assigned a bib number accordingly.

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Check Marathon Tours for a list of hotels that offer special rates and for the distance they are from the finish line. The official airline of the Boston Marathon is jetBlue, and in the months leading up to the Marathon, registered runners receive promotional codes for discounted jetting to Boston. Please visit www.marathontours.com, and www.jetblue.com.
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Unfortunately, Boston Marathon bib numbers and entry fees cannot be refunded. Regrettably, we do not allow deferment of race entry to another year. Runner bib numbers cannot be transferred to another participant, and you may not give your number to someone else. The Boston Marathon is a top-level sporting competition, and the B.A.A. seeks to uphold the integrity of both its entrants list and field and the results and awards reports and rankings.

Refunds or deferments of bib numbers for the Boston Marathon will not be granted for any reason, including injury, pregnancy, military exercise or deployment, and family emergencies. We regret that we cannot make exceptions.

For active duty military deployments to war zones, deferment of qualifying times will be honored for a later race. However, there will be no refund or deferment of bib numbers or entry fee. The B.A.A. appreciates the understanding from all who ask this question of the race organization, and we appreciate the cooperation in upholding the policies that are in place.

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All finishers will receive a specially designed medal before exiting the finish chutes. No finisher’s certificates will be issued on site, but will be mailed to all finishers once all of the results are made official. This process usually is completed by the summer following the race.

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Bring a government issued photo I.D. to the registration area on race day, and we will issue a new number. We will cancel your previous number, and void the timing device so that no one can misrepresent you.

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Boston Marathon official Finishers’ Certificates and Racers’ Record Books are typically produced in May and June, and then mailed out in July. Delivery can take up to several weeks to be delivered. Please contact the registration office by sending an email with your current mailing address to registration@baa.org in early September if you do not receive either of these items.
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Boston Marathon confirmation postcards were mailed out via USPS in late October. It may take up to several weeks for international postcards to arrive. Please note that your confirmation postcard is simply an additional notification of your acceptance into the Boston Marathon, and you do not need to bring it with you to claim your bib number on race weekend.

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