VOLUNTEER PROTOCOL

Important guidelines for being a B.A.A. Volunteer

• Volunteers must be 18 years or older on the date of their assignment.  
• Volunteers must carry a government-issued photo I.D. at all times during their assignment and should be prepared to present it to public safety officials and security personnel upon request. 
• Volunteers must wear provided credentials at all times during their shift. 
• Volunteers must wear the uniform provided to them by the B.A.A. at all times during their shift. This may include shirts, jackets, gloves, safety vests, hats, etc.  
• Volunteers may not bring pets (other than service animals), children, or guests with them as the B.A.A. cannot be responsible for them during your assignment. All volunteers must be registered in advance and must be 18 years or older on the date of their assignment. 
• Volunteers must adhere to the B.A.A. Volunteer Code of Conduct. The use of drugs, alcohol, tobacco products, or weapons at any B.A.A. event is prohibited. All bags are subject to search by public safety officials and security personnel. 
• Theft of B.A.A. property is prohibited, and proper authorities will be notified. 
• Do not bring cameras or other valuables with you to your assignment. The B.A.A. is not responsible for damaged, lost, or stolen items. 
• Volunteers are asked to refrain from taking photos/videos and using mobile devices while the event is in progress. Permission to record video and live-stream at the Boston Marathon is exclusive to official broadcasters. 
• Volunteers must notify their team captain of any issues immediately. Team Captains are there to support all volunteers and maintain smooth operations at each assignment.  
• Volunteers must report any incident that may violate volunteer or race protocols immediately to B.A.A. personnel. 

Volunteers who violate the B.A.A.’s Volunteer Protocol may be asked to leave their assignment and may not be eligible to volunteer at future B.A.A. events.