Registration Protection Overview
The Boston Athletic Association is proud to offer you the option to protect your registration through its Registration Protection program. Athletes can elect to upgrade to the Registration Protection program at the point of registration.
This program authorizes you to get a refund of your race entry fees, but must be selected during the event registration process. Upon formal acceptance into the race, athletes will be charged for the race entry, ancillary purchases and the registration protection fee, if that option is selected. Athletes will receive confirmation emails separately from the B.A.A. and Protecht, the company that services our Registration Protection program. The email from Protecht will confirm your selection of the Registration Protection program and include the reference number needed in the event of filing a refund request.
Protecht Customer Support can be reached through this website.
Refunds available for inability to race due to:
- Loss of job for athlete (limitations apply);
- Severe weather which prevents athlete from attending race;
- Complications of pregnancy;
- Serious injury or unforeseen illness, including COVID, occurring to the athlete or athlete's family member;;
- Leave revoked for athlete on active military duty;
- Athlete being involved in a traffic accident;
- Mechanical breakdown of athlete's vehicle within 48 hours of event;
- Fire, flood, burglary, vandalism or natural disaster causing athlete's home to be uninhabitable;
- Additional Refund Reasons detailed in the Registration Protection Program wording that is available at purchase and upon confirmation of purchase by email.
- EXCLUSIONS AND LIMITATIONS APPLY. THIS IS NOT INSURANCE. Please see the Registration Protection program wording provided at the point of registration and in your confirmation email.
Refunds unavailable:
- If the B.A.A. and event organizers cancel the race due to factors outside of their control;
- EXCLUSIONS AND LIMITATIONS APPLY. THIS IS NOT INSURANCE. Please see the Registration Protection program wording provided at the point of registration and in confirmation email.
Can registration protection be canceled after purchasing?
- Athletes have 14 days to cancel their registration protection purchase and receive a refund.
- The cancellation window would begin once the athlete receives their race acceptance & Registration Protection confirmation emails.
Protecht Customer Support can be reached through this website.